How to converse in Outlook 2010
http://office.microsoft.com/en-gb/outlook-help/video-introduction-to-conversations-VA101822182.aspx
Conversations are a way of grouping your emails so you can easily follow what's going on in a particular topic - even if you've filed individual emails in separate folders. And if you don't need to keep following something, you can even clean it up and Outlook automatically puts the emails in your delete folder.
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